All sales are final. We do not offer refunds, returns, or exchanges on any jewelry purchases. By completing your purchase, you acknowledge and accept this policy.

We encourage you to carefully review product descriptions, specifications, and images before making a purchase decision.

As the owner of our jewelry, you are fully responsible for the care and maintenance of your pieces. Proper care will ensure the longevity and beauty of your jewelry.

Important care guidelines:

• Remove jewelry before swimming, showering, or exercising
• Avoid contact with perfumes, lotions, and harsh chemicals
• Store jewelry in a dry, cool place when not wearing
• Clean gently with appropriate jewelry cleaning methods
• Handle with care to prevent scratches and damage

Our jewelry features 925 sterling silver, which contains 92.5% pure silver and 7.5% other metals (typically copper) for added strength and durability.

Natural characteristics of 925 silver:

• Tarnishing: Sterling silver naturally tarnishes when exposed to air, moisture, and sulfur compounds. This is a normal process and not a defect.
• Softness: Pure silver is soft, which is why it's alloyed with other metals. Even so, 925 silver can scratch or bend with rough handling.
• Skin reactions: Some individuals may experience skin discoloration or allergic reactions to the copper content in sterling silver.
• Maintenance required: Regular cleaning and proper storage are essential to maintain its shine and prevent heavy tarnishing.

These are inherent properties of sterling silver and are not covered under any warranty or refund policy.

Our jewelry may feature lab-grown diamonds, which are real diamonds created in controlled laboratory environments using advanced technology.

What you should know:

• Identical properties: Lab diamonds have the same physical, chemical, and optical properties as natural diamonds.
• Ethical and sustainable: They are conflict-free and have a smaller environmental footprint than mined diamonds.
• Value difference: Lab-grown diamonds typically cost less than natural diamonds of comparable quality.
• Certification: Our lab diamonds come with proper certification indicating their lab-grown origin.
• Resale value: Lab-grown diamonds may have different resale values compared to natural diamonds.

By purchasing jewelry with lab-grown diamonds, you acknowledge understanding their nature and origin.

Our plated Cuban link chains feature a base metal coated with a thin layer of precious metal (such as gold or silver plating).

Important information about plated jewelry:

• Plating wears off: The plated layer will naturally wear away over time with regular use. This is normal and expected.
• Not solid metal: Plated jewelry is not made of solid precious metal throughout. The plating is a surface coating only.
• Factors affecting longevity: Wear rate depends on frequency of use, body chemistry, exposure to chemicals, and care practices.
• Cannot be re-plated indefinitely: While some items can be re-plated, this is not always possible and is the customer's responsibility and expense.
• Color changes: As plating wears, the base metal color may show through, causing discoloration.
• No warranty on plating: Plating wear is not considered a defect and is not covered by any warranty.

Proper care can extend the life of plated jewelry, but wear is inevitable and is the customer's responsibility.